Reviews For Sport Clips Haircuts of Pasadena - Mountain Road

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3 rating

Happy to see some diversity here. New young black stylist who is awesome. Some issues with the staff. First I notice that the new lady who has an awesome personality was left alone while the others were elsewhere. She can't cut and handle phones, and greet customers by herself. Last week a friend noticed one girl was in the bathroom for 45 minutes while the new girl once again had to handle it all.

5 rating

I like the Pasadena location, but I do not think that this business can function correctly with the crappy computer system that is "Sometimes" being used. My background is Information Technology and I worked for the National Security Agency as a System Administrator, altogether for 46 years at various locations for the Army, Navy, Marine Corp and then the NSA. If I had produced a system like the one that you have, I would have been fired. Customers suffer the most because half of the time you cannot schedule remotely and I have tried many times. When I arrived this morning, the little piece of crap used to input your information was totally inoperative. On previous visits I have noticed your stylists have to wast valuable time screwing around with the system. My opinion is you are using the wrong type of equipment, and the web page is so unorthodox that it is borderline useless. I would get rid of that All In One Monitor/Computer as they are always problems. Get a decent Dell standalone computer and two touchscreen monitors and then have someone familiar with writing software to rewrite the web page(s) correctly. i think a big part of the problem is that the system is not enhanced for all browsers and phone combinations but probably just written around MS Explorer. I hope that you do not think that I am some kind of crackpot who just likes to complain, I am not. Fixing that system may also help with Employee retention. Ray Z

1 rating

Third strike for this place. I have had two bad experiences before with questionably poor haircuts. Today I needed to get a quick trim but the Hair Cuttery next door was booked. So I decided to give Pasadena Sports Clips another chance. This was a bad choice by me. Sandra was nice but did not know how to cut hair. I came out looking like Jim Carrey in dumb and dumber. I asked for some corrections but nothing could fix it. It was so bad, when I got home I took a buzzer to my head. A simple men’s trim should not be that hard. Save yourself the $27 and go to another barber shop, or just buy a buzzer. You’ll end up doing a better job in your own bathroom!

Rated 3.7 out of 5.0 based on 18 Client reviews

3
T L. | January 13, 2022 Overall Experience

"Happy to see some diversity here. New young black stylist who is awesome. Some issues with the sta"

5
Ray Z. | December 22, 2021 Overall Experience

"I like the Pasadena location, but I do not think that this business can function correctly with the "

1
Dylan Outtrim. | April 16, 2021 Haircut

"Third strike for this place. I have had two bad experiences before with questionably poor haircuts. "

5
Mark G. | November 2, 2020 Haircut

"First time going, Jessicca was great. Gave me a perfect cut just as I asked. The MVP treatment was a"

5
Ky G. | November 2, 2019 Haircut

"Nice stylist, nice haircut "

5
Robert G. | November 7, 2018 Overall Experience

"I have been going to Chandani for over 5 years. She transferred to Pasadena and even though I trave"

5
Rob B. | November 5, 2018 Overall Experience

"I have been going to sports clips for many years now and I have had an outstanding experience at spo"

5
Gary A. | October 19, 2018 Overall Experience

"This is the BEST hair cutting shop I have EVER been to. Always friendly, efficient and in seven year"

5
James D. | October 17, 2018 Haircut

"Great cut!"

5
Manny I. | October 14, 2018 Haircut

"I always get the triple play. Great haircut! Fun folks! I recommend highly😊"