Overall Experience Reviews For Sport Clips Haircuts of Pasadena - Mountain Road

Back To Home

First Name

Last Initial

Email Address

Review Type

rating

Write Your Review

5 rating

11/07/18
Robert G. Overall Experience

I have been going to Chandani for over 5 years. She transferred to Pasadena and even though I travel an extra 20 minutes, she is well worth going the extra miles! The store is spotless; she provides friendly and professional service and also recommends quality products for my son and myself.

5 rating

11/05/18
Rob B. Overall Experience

I have been going to sports clips for many years now and I have had an outstanding experience at sports clips. My hair styles Chandani have been the reason I keep coming back each time. her customer services is awesome and she insure I know the latest and greatest things that are available to me at sports clips it has been one of the best experience I have had. :)

5 rating

10/19/18
Gary A. Overall Experience

This is the BEST hair cutting shop I have EVER been to. Always friendly, efficient and in seven years I’ve NEVER had a less than excellent cut. The current manager, Chandani has raised the bar over the past year and customer service is tops! Give it a try I promise you’ll be satisfied and come back for more.

Rated 3.8 out of 5.0 based on 8 Client reviews

Robert G. | November 7, 2018 Overall Experience

"I have been going to Chandani for over 5 years. She transferred to Pasadena and even though I trave"

Rob B. | November 5, 2018 Overall Experience

"I have been going to sports clips for many years now and I have had an outstanding experience at spo"

Gary A. | October 19, 2018 Overall Experience

"This is the BEST hair cutting shop I have EVER been to. Always friendly, efficient and in seven year"

Kerry C. | September 25, 2018 Overall Experience

"I had the worst experience at this location, and will not return. As I walked in the store, the only"

I had the worst experience at this location, and will not return. As I walked in the store, the only customer in the building was exiting, leaving 3 stylists available to cut my hair. After I registered, I sat and waited for a few minutes. As I waited, it became apparent to me that none of the stylists were eager (borderline unwilling) to cut my hair. One of the stylists, an old woman, walked to the back to give the appearance as though she was attempting to perform a work task, but as I watched, she walked around aimlessly until I sat down in a chair. I was greeted with a warm welcome; however, when discussing my desired haircut, again it was obvious, the stylist gave minimal effort in listening to the specifics of my request, because I specifically stated I DO NOT use gel in my hair. As the haircut began, the old woman sat down in the chair right next to me, and turned toward me as if she was evaluating the situation. No, she simply was snorting, grunting, and chortling, as the stylist carelessly ran clippers over my head, and made comments like, "Girl, I bet you can tell what goin' through my head". As a result, when the distracted, uninterested stylist proceeded to the next phase of the haircut, she douses my head with half of bottle of water, and then rubs, not one but, two handfuls of hair gel onto my head, slicking back my hair, and beginning to cut hair off specific locations that I requested be left alone. It was at that point that I requested that the stylist cease and desist. Obviously agitated I asked, "Did you use gel?", to which the response was, "yes, we have to use the gel, everyone is suppose to use the gel". Of course, the snorting, grunting, chortling old woman chimed in, "yeah, everybody is suppose to use the gel". Um...no, I've had my hair cut many times in my lifetime, and at many different sportclips (fyi), and NO, you don't HAVE to use gel to cut a person's hair. The finishing touch was the fact that I was charged the same amount ($20) for this awful experience, as I have paid for the MVP treatment with tip at other locations.

J M. | September 23, 2018 Overall Experience

"Have always had good service here."

Have always had good service here.

Michael S. | August 11, 2018 Overall Experience

"GREAT SERVICE, Everyone putting reviews on here before me must be really sensitive or something. No "

GREAT SERVICE, Everyone putting reviews on here before me must be really sensitive or something. No issues here

Sheila S. | July 15, 2018 Overall Experience

"I stopped by to get my grandson a haircut and had my 13 pound dog with me as I always do. Dog is a w"

I stopped by to get my grandson a haircut and had my 13 pound dog with me as I always do. Dog is a well behaved mini golden that is hypo allergenic and I was holding in my arms. As we waited to sign in my greeting from girl at counter was "Is that a service dog"? I replied no. After we continued to wait to sign in the same girl told me if she wasn't a service dog she couldn't come in. Again, 13 pound dog, well behaved in my arms. No sign on door stating what she told me. My dog is well behaved and very socialized and I take her everywhere. I walked three doors down and had my grandsons hair cut at "Hair Cuttery" where we were greeted by a friendly stylist as we entered and all three of us were welcomed.

Anony M. | October 3, 2017 Overall Experience

"The wait times can be long, but the haircuts are usually good and massages are decent."

The wait times can be long, but the haircuts are usually good and massages are decent.